| Rules |
| Delivery of colors and gifts in Krasnodar |
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Doing the order for one of sites of firm Flora +, the Customer confirms the full consent with the rules of work resulted below.
The flora + guarantees unconditional and duly performance of the order in case of observance of the following conditions: - The customer has given full and a trustworthy information about the Addressee which are a name, the post address and contact phone; - The customer has in due time paid the order one of the ways described below and according to the prices, established on a site. - The customer has given full and a trustworthy information about itself for contact in case of occurrence of problems with delivery of the order. The prices and payment: All prices for sites of Flora + are specified in roubles. Ways of payment: Some ways of payment are stipulated, you can always choose the most convenient: - Cash to the courier in Krasnodar - if you are in Krasnodar irrespective of, in what city your order is addressed, simply call our manager and inform about desirable time of arrival to you the courier; Cash translation - enter the data and the data of the addressee in the form and transfer the required sum of money (you can receive the Data of the addressee having written to us vlad-help@mail.ru) - The telegraphic transfer - through any post office; - The postal order - also through any post office, but money go slowly, till 1-2 weeks; - Non-cash bank translation - it is convenient for all customers of firm - System of remittances Western Union - you pay in the nearest branch Western Union from you and inform us a code of your translation; Flowers and gifts are delivered in time from 1 day till time specified by you but if you need delivery in time from 2 o'clock - we to you shall provide it. Our service carries out deliveries of colors and gifts in any point of Russia and the world. To us under force the order of any complexity. All floristic orders are executed by extremely flower interiors which have staff of professional floral artists. It provides high quality of performance of orders without dependence from city or the country. Orders for delivery of gifts are carried out by professional express services of Russia and the world. At us the big assortment of original gifts from which you can choose anything you like. Our managers are always glad to help you advice or consultation, due to this you always cможете to pick up a gift under any price suitable for you for your relatives who are taking place far from you. We deliver gifts and bouquets as follows: - In case you have informed us a phone number of the Addressee before to deliver a gift, the courier will contact the Addressee by phone and will agree upon delivery. - If you do not have phone of the addressee our courier will go to the Addressee when it roughly will be at home, for example, after working hours if the home address is specified. If the addressee will not be at home, to it will leave a note with the request to contact the courier and as soon as the Addressee will have an effect, a gift to it will be there and then delivered. However, if during absence of the addressee, to the specified address there will be members of its family, the gift will be left by it. - The majority of deliveries are carried out from 8 mornings till 9 evenings but if you need delivery during any special time, we organize it for you. The days off and holidays: The delivery service Flora + works without holidays and the days off, delivery is possible in any day. However, and on March, 8 we ask you to do orders for New Year, the Valentine's day as soon as possible, only so we can guarantee, that your order will be placed in a busy schedule of these intense days and will be delivered without a delay. Warranties: We would be glad to guarantee full delight of all addressees against the received gifts, but we not begin to do it for the reason that tastes of the Customer and the Addressee not always can coincide. However, we guarantee 100 % freshness of our flower materials and high professionalism of the floral artists who are carrying out the order. We guarantee skill and goodwill of our couriers, politeness of managers and sincere desire of all our employees to be to you useful. We provide the highest quality of performance of orders without dependence from city or the countries but if you have suddenly remained are dissatisfied, write to us, we shall be glad to discuss possible variants of an output(exit) from a developed situation and we are not afraid to recognize the mistakes. Guarantees of confidentiality: The information transferred to us for processing of your order is confidential and is not transferred the third parties. The addressee receives the information on the Customer only on the basis of the text of a card. All other data specified at registration of the order to the Addressee are not given Cancellation of the order: The order can be cancelled not later than 24 hours prior to its performance. The order cannot be cancelled, if it is made out as the urgent order and delivered within 12 hours from the moment of the order. Money for the order which cannot be delivered owing to the nonexistent or incorrect address of the addressee also do not come back. In other cases money for the order come back to the Customer minus 15 % from the price of the order + interests for services of those banks or systems with which help return of means will be carried out. |
